Saturday, May 22, 2010

ticketmaster sucks my.....

You know i'm really starting to hate ticketmaster
I love going to concerts,
and unfortunately most of the time, ticketmaster is the only way to get your tickets.

I just bought four tickets for a show
these were the charges stated as follows...

TypeAdult Ticket 19+
Ticket PriceCA $32.50 x 4
Facility ChargeCA $1.50 x 4
Convenience ChargeCA $8.70 x 4

A Frickin' $8.70 convenience charge?!!!
For each ticket?

A few days later, i'm on ticketmaster again, i'm curious and for some reason, i don't know why but i run through 4 tickets for the same concert again.
The total for these tickets are $170.80
A whole $5.50 cheaper!
Why?!
I'm enraged.
What the F?
It's not really the $5.50, that i'm cussing about it's the principle.
I email the customer support.
I just received their response.
This is what it says...

"Thanks for your email. It is our pleasure to assist you today.

Based on the information provided in your original email, we checked your purchase and see your total was $170.80 plus the processing fee of $5.50 for a total cost of $176.30.

We apologize for any inconvenience this misunderstanding may have caused you."

So on top of the taxes, that i, of course have to pay..
there is a convenience charge of almost $9 each,
and then on TOP of that there's a processing fee?!
What else?
Would you like to kick my dog and slap me in the face too, Ticketmaster?

GGgggggrrrrrr.........

1 comment:

Unknown said...

Indeed, Ticketmaster/LiveNation are a full-blown profit sucking monopoly. And I loathe them. Granted I work for Brown Paper Tickets, a competitor of theirs, so my opinion is skewed. I believe the ticketing should be the thinnest layer of the live entertainment atmosphere. We offer cheap fees and better service. Check us out: www.BrownPaperTickets.com. I'm trying to raise awareness about us in Vancouver. If you know of anyone who's putting on a show - our services are free to producers.
And actually, Ticketmaster would prefer it if you could just hand them your wallet.

Cheers

Ty Garfield
Brown Paper Tickets
800-838-3006 xtn 7047